Frequently Asked Questions

If you have anything else you want to ask, send us an email or give us a call at (312) 313-6218.

What is PARennial Golf?

PARennial Golf is a 24/7 self-service indoor golf platform with private Trackman simulator bays in Chicago's Lincoln Park, West Loop, and Wicker Park neighborhoods.

How do memberships work?

Choose from Annual Unlimited, Monthly Committed, or Monthly Flexible. All three tiers include member walk-in access and booking benefits; compare current prices, commitments, allowances, and perks on the memberships page.

How do bookings work?

Use the PARennial Golf app to see current availability and reserve a simulator bay. Membership booking allowances and windows vary by plan, so the memberships page and app show the current details.

What are walk-ins?

Walk-ins let members play without booking in advance. Just show up, start a session, and play if a bay is available.

Can I walk in anytime without a booking? How do I check availability?

Yes! The app shows real-time bay availability for each facility. Bay statuses include 'Available,' 'Active Session,' 'Active Booking,' 'Available on Entry,' and 'Turning Over.' You can also see when the next booking starts, so you’ll always know the best time to come in.

Can I play indefinitely if I walk in?

As long as bays are available, you can play as long as you want. Every walk-in is guaranteed at least one hour of play every day, unless a booking starts on your bay within the hour. If all bays are full and other users are waiting, the system turns over the longest active session once it has passed an hour. This ensures fair access for everyone.

What if no bays are available and I want to play?

If all bays are in use, sessions over an hour will start showing as 'Available on Entry.' Once you arrive, the longest-running session will get a five-minute notice to wrap up before ending automatically. The bay will then lock, allowing you to start your session.

How do I unlock the door?

If you're near the facility, just tap the lock icon in the bottom left of the app. The door will unlock, and once inside, you can unlock any available bay through the app to start playing.

What if I need help?

While our facilities are staffless, our support team is available 24/7. Just give us a call, and we’ll assist you right away.

Do you have a mobile app?

Yes! Our app lets you book bays, check availability, access facilities, manage your membership, and more.

How do I get started?

Download the app, sign up, and either book a session or start a membership. With a membership, you can start playing immediately. We can’t wait to see you out there!

Ready to play?

Get started now!

Download the app and get playing more golf.

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